what can we help you with?

You can browse the questions below to help find what you are looking for.
Arrival

Arrival

On the day you move in, you’ll need to bring along kitchen items, bedding, clothing and any personal items to make you feel at home. Be sure to bring some form of ID with you, too.

Yes, the roads nearby to the property are free of charge up to a maximum of two hours, so you can drop off your things in front of the residence.

Please head straight to reception: The Cam Foundry, 315 Mill Road, CB1 3DL.

Someone from the property’s friendly team will be waiting to give you further information and the place’s key fob. If you’re arriving later than anticipated, let the team know in advance so someone can wait for you out of hours.



Booking a Room

Booking a Room

To live here you must be a student, enrolled in a college or university, and be 18 years or older at the time of check-in.

We only require a UK guarantor if you’ve requested to pay in instalments. Without one, the full amount of your rent has to be paid in August.

  • Approachable, friendly team
  • On-site maintenance
  • Regular programme of social events
  • Cinema area
  • Stylish common room
  • Study rooms
  • Courtyard
  • Ensuite bedrooms
  • Price is inclusive of utility bills and contents insurance
  • 70Mb broadband and Wi-Fi
  • Laundry room (pay per use)
  • Plenty of bike storage

In some cases, legal action will be taken in order to recoup the amount.

Want to book a room in time for term? Click here to register your details. After you’ve logged in, follow these three steps:

  1. Choose your room
  2. Pay the £250 booking fee
  3. Accept your Tenancy agreement

If you’d like to pay the booking fee in handy instalments, your guarantor has to send a UK utility bill along with the relevant info – they’ll get an email with the exact details.



Cancellation Policy

Cancellation Policy

Please click here to view the policy.



Feedback

Feedback

We love to hear from you, so whether you want to share an idea, tell us what we could do even better, or even give us a little pat on the back if you like what we’re doing, you can drop us a line at hello@apartostudent.com.

You can view our complaints policy for our UK properties here.



General

General

However small the problem, be sure to contact reception and fill in a quick repair form, and our facilities will get right to it.

Yes, we’re happy to lend an ear if necessary. We’d recommend talking to your university support team first, as they may be in a better position to help out. If you’re comfortable enough to share and would like to speak with the Accommodation Manager, you can book an appointment with them and have a confidential chat.

Sure, all of this property’s residents have their own letterbox and will be given a key to check their post at any time. If you have a parcel delivered, reception will look after it, just be sure to bring your ID with you upon collection.



Getting Around

Getting Around

Absolutely, there’s lots of secure bike storage areas for you to use.



Moving Out

Moving Out

Pack up all your belongings and give the room a clean – it’d be lovely if you left in the same condition as you found it. Once that’s done, hand over your fob and post box key, say your goodbyes, and be sure to have a great summer.



My Apartment

My Apartment

Unless you’re staying in a gold studio room for dual occupancy, all our other rooms are single occupancy.

You and your housemates are. It’s helpful to have a cleaning rota in place from the beginning. You can bring your rubbish/recycling to the bin stores and all collections are included in your rent. You can also share the cost for a cleaner to do the job for you.

The aparto team will take care of cleaning these areas, but please be sure to look after them as much as possible.

Our building and grounds are non-smoking, but smokers are welcome to smoke outside of the building off-site.



Room Allocation

Room Allocation

Absolutely – just let us know of your arrangements when making your booking and we’ll group you with your friends. If you don’t know anyone when you move, don’t fret – most students come on their own and soon make friends.

Yep, it’s entirely up to you – just let us know what you’d prefer at the time of booking.



Socialising

Socialising

Of course, they’re welcome to come and see you throughout your studies. However, only one guest is allowed to stay in your room for a maximum of 3 nights a week. And, you must be with them the entire duration of their stay and sign them in on arrival.

During their visit, you are responsible for your guest – they must be signed in/out and follow all aparto regulations while they’re here.

Go for it, but please consider your fellow residents living in the building, and give the apartment a clean once you’re finished.



Viewing a Room

Viewing a Room

We’d love to show you around! Please call us on 0844 371 5694 or complete our tour booking form to arrange a viewing.

Please meet us at our show flat: 315 Mill Road, CB1 3DL, ring the buzzer on the door and someone will come and open the gate for you.

No problem, let us know you can’t make it and we’ll make the necessary re-arrangements.

We’ll show you around a brand-new townhouse and floorplans of the other rooms.



What’s Included?

What’s Included?

The apartment’s Wi-Fi is included as part of your rent, while your room also has a broadband connection.

The property’s main common room has a TV, but you can bring one along for your own room or the shared lounge/dining area, just be sure to get a TV Licence before your Netflix sessions.

In the Cam Foundry’s apartments and townhouses, you’ll find a toaster, kettle, hob and oven/microwave, along with a fridge/freezer and plenty of storage for your pots and pans.
We’ll provide you with a mop and bucket, dustpan and brush, and an iron and ironing board.

Be sure to bring along your own utensils, dishes, pots/pans and other small appliances ¬– we don’t supply these.

Sorry, unless it’s for storing prescribed medication, we don’t allow you to keep fridges in your own room.

Be sure to bring your own bedding with you – we wouldn’t want you leaving that extra comfy pillow at home.

You’ll top up a laundry card or sign up to an app with your PayPal account that you can then use to operate our washers and dryers.

Yeah, of course. It’s your room, so make yourself at home! But be sure to return the room to us in good condition, as you may be charged for any damages you incurred through term time.



Your Tenancy Agreement

Your Tenancy Agreement

Rent is usually paid through 3 instalments over the year, but feel free to talk to your Accommodation Manager, as you may be able to pay by other means depending on your circumstances.

You can – your room is yours to stay in from the start of the tenancy agreement.

Sorry, this isn’t possible right now.

Once the dates of your tenancy are set, they cannot be change.