what can we help you with?

You can browse the questions below to help find what you are looking for.
Arrival

Arrival

On the day you move in, you’ll need to bring along kitchen items, bedding, clothing and any personal items to make you feel at home. Be sure to bring some form of ID with you, too.



Booking a Room

Booking a Room

To live here you must be a student, enrolled in a college or university, and be 18 years or older at the time of check-in.

We only require a UK guarantor if you’ve requested to pay in instalments. Without one, the full amount of your rent has to be paid in August.

  • Approachable, friendly team
  • On-site maintenance
  • Regular programme of social events
  • Cinema area
  • Stylish common room
  • Study rooms
  • Courtyard
  • Ensuite bedrooms
  • Price is inclusive of utility bills and contents insurance
  • 70Mb broadband and Wi-Fi
  • Laundry room (pay per use)
  • Plenty of bike storage

In some cases, legal action will be taken in order to recoup the amount.

Want to book a room for September 2019? The Caton Court rooms are not yet available to book online. Once they are, you’ll just need to click here to register your details. After you’ve logged in, follow these three steps:

  1. Choose your room
  2. Pay the £250 booking fee
  3. Accept your Tenancy agreement

If you’d like to pay the booking fee in handy instalments, your guarantor has to send a UK utility bill along with the relevant info – they’ll get an email with the exact details.



Cancellation Policy

Cancellation Policy

Please click here to view the policy.



Feedback

Feedback

We love to hear from you, so whether you want to share an idea, tell us what we could do even better, or even give us a little pat on the back if you like what we’re doing, you can drop us a line at hello@apartostudent.com.

You can view our complaints policy for our UK properties here.



General

General

However small the problem, be sure to contact reception and fill in a quick repair form, and our facilities will get right to it.

Yes, we’re always happy to lend an ear if necessary. We’d recommend talking to your university support team first, as they may be in a better position to help out. If you’re comfortable enough to share and would like to speak with the Accommodation Manager, you can book an appointment with them and have a confidential chat.

Sure, all of this property’s residents have their own letterbox and will be given a key to check their post at any time. If you have a parcel delivered, reception will look after it, just be sure to bring your ID with you upon collection.



Getting Around

Getting Around

We don’t offer parking at this property, but there are plenty of roads nearby with free parking.

Absolutely, there’s lots of secure bike storage areas for you to use.



Moving Out

Moving Out

Pack up all your belongings and give the room a clean – it’d be lovely if you left in the same condition as you found it. Once that’s done, hand over your fob and post box key, say your goodbyes, and be sure to have a great summer.



Room Allocation

Room Allocation

Absolutely – just let us know of your arrangements when making your booking and we’ll group you with your friends. If you don’t know anyone when you move, don’t fret – most students come on their own and soon make friends.

Yep, it’s entirely up to you – just let us know what you’d prefer at the time of booking.



Socialising

Socialising

Of course, they’re welcome to come and see you throughout your studies. However, only one guest is allowed to stay in your room for a maximum of 3 nights a week. And, you must be with them the entire duration of their stay and sign them in on arrival.

During their visit, you are responsible for your guest – they must be signed in/out and follow all aparto regulations while they’re here.

Go for it – but please consider your fellow residents living in the building, and give the apartment a clean once you’re finished.