what can we help you with?

You can browse the questions below to help find what you are looking for.
Arrival

Arrival

Both your room and the apartment are fully furnished with lots of modern flourishes, but you’ll still need to bring along bedding, kitchen items and, of course, your own clothes. Personal items and creature comforts make settling in a little easier, so bring those with you too. Don’t forget your ID either!

Yeah, if you need to unpack your belongings, there are some pay and display places nearby.

Please head straight to reception: Binary Hub, Bonham Street, Dublin 8, D08 R596.

Someone from the Binary Hub team will be on hand with plenty of info as well as your key fob. If you’re going to be late or arriving out of hours, please let us know in advance so we can make the arrangements to meet you at a later time.



Booking a Room

Booking a Room

You must be a student, enrolled at college/university and be 17 years of age or older at check-in in order to live at this property.

If you’re paying the licence fee in instalments, you must have an Irish/UK guarantor. Otherwise, you’ll be required to pay your licence in full in August.

  • Friendly team, on-site 24/7
  • On-site maintenance
  • Regular programme of social events
  • Modern gym (open 6am – midnight)
  • Stylish common room
  • Spacious study room
  • Super-fast broadband and Wi-Fi
  • Price is inclusive of utility bills and contents insurance
  • Ensuite bedrooms
  • Shared kitchen and lounge areas in all apartments
  • Laundry room (pay per use)
  • Plenty of bike storage

The fees will be recouped by legal means if necessary.

If you’re looking to book a room, click here to register your details, log in, and follow these three steps:

  1. Choose your room
  2. Pay the advanced licence fee equal to one week’s licence fee
  3. Sign your Licence to Reside

If you want to pay your licence fee in instalments rather than upfront, your guarantor will need to send us an Irish/UK utility bill and provide further information, the particulars of which will be detailed via email.



Cancellation Policy – Last Updated on 19/03/2020

Cancellation Policy – Last Updated on 19/03/2020

Please click here to view our cancellation policy.

If you are leaving temporarily and coming back before the end of your contract, please email us to let us know what dates you will be away.

 

If you are leaving for the rest of the year and are looking to cancel your tenancy agreement, please refer to our cancellation policy for 2019-20 for full details on how to proceed:

 

Ireland: https://apartostudent.com/cancellation-policy-ireland

We are sorry to hear you are having trouble getting back into Dublin. Please can you email us with full details of your current situation, where you are travelling from and any evidence you can provide of your current situation.

 

We will then review your situation and advise on next steps.

We are aware many universities have taken these precautionary measures. However, if you are enrolled on your course and your university has not cancelled it but have moved to online classes, then you will be expected to continue with your course and therefore still need to fulfil your tenancy contract for the 2020-21 academic year.

 

If the situation changes and your university decide to cancel the course, please contact us and provide accompanying evidence of the course cancellation so that we can review your situation.

We understand that there are circumstances out of your control, however, please don’t worry. We are continually monitoring Irish Government guidance on the Coronavirus (COVID-19) situation and complying with this.

As the situation changes, there will also be updated guidance on travel and your university will be able to update you closer to the time of your course start date, so please refer to them for course updates.

If you have any concerns closer to the start of your 2020-21 tenancy agreement or your course is cancelled for 2020-21 entry, please get in contact with us so that we can advise further.

We understand that these are circumstances out of your control so you may be eligible to postpone the start of your tenancy agreement to a later date.

Any request to cancel or defer your 2020-21 tenancy agreement must be submitted in writing, with accompanying evidence to support your request. This will be reviewed by our Regional Management team, whose decision will be final. Read full details in our cancellation policy:

Ireland: https://apartostudent.com/cancellation-policy-ireland

We understand that these are circumstances out of your control so you may be eligible to postpone the start of your tenancy agreement to a later date.

Any request to cancel or defer your 2020-21 tenancy agreement must be submitted in writing, with accompanying evidence to support your request. This will be reviewed by our Regional Management team, whose decision will be final. Read full details in our cancellation policy:

Ireland: https://apartostudent.com/cancellation-policy-ireland

We understand that these are circumstances out of your control so you may be eligible to postpone the start of your tenancy agreement to a later date.

Any request to cancel or defer your 2020-21 tenancy agreement must be submitted in writing, with accompanying evidence to support your request. This will be reviewed by our Regional Management team, whose decision will be final. Read full details in our cancellation policy:

Ireland: https://apartostudent.com/cancellation-policy-ireland

We understand that these are circumstances out of your control so you may be eligible to postpone the start of your tenancy agreement to a later date.

Any request to cancel or defer your 2020-21 tenancy agreement must be submitted in writing, with accompanying evidence to support your request. This will be reviewed by our Regional Management team, whose decision will be final. Read full details in our cancellation policy:

Ireland: <a href=”https://apartostudent.com/cancellation-policy-ireland”>https://apartostudent.com/cancellation-policy-ireland</a>

We understand that these are circumstances out of your control so you may be eligible to postpone the start of your tenancy agreement to a later date.

Any request to cancel or defer your 2020-21 tenancy agreement must be submitted in writing, with accompanying evidence to support your request. This will be reviewed by our Regional Management team, whose decision will be final. Read full details in our cancellation policy:

Ireland: <a href=”https://apartostudent.com/cancellation-policy-ireland”>https://apartostudent.com/cancellation-policy-ireland</a>

We understand that these are circumstances out of your control so you may be eligible to postpone the start of your tenancy agreement to a later date.

Any request to cancel or defer your 2020-21 tenancy agreement must be submitted in writing, with accompanying evidence to support your request. This will be reviewed by our Regional Management team, whose decision will be final. Read full details in our cancellation policy:

Ireland: <a href=”https://apartostudent.com/cancellation-policy-ireland”>https://apartostudent.com/cancellation-policy-ireland</a>

If you decide to defer your university but already have a booking with us for 2020-21 the usual cancellation policy still applies, please see full details here:

Ireland: https://apartostudent.com/cancellation-policy-ireland

We understand that residents are concerned about Coronavirus and its impact on the universities and life in general. While there may be restricted access to transport and university campuses, rest assured our residence is still operating and our residence team is available for any support you need.

If you have a tenancy contract with us for 2019-20, aparto will continue to be your home and you can continue to live with us throughout your contract period. Remember that your room is your safe place and are not advising residents to leave their home.

If you need support with rent payments, please contact your property team who will consider your circumstances and provide advice.



COVID-19 (Coronavirus)

COVID-19 (Coronavirus)

The wellbeing of our staff, students and our wider community is of paramount importance and we are continually monitoring the Coronavirus (COVID-19) situation.

We have complied with all HSE advice and guidance and will continue to take direction from the The Irish Goverment and HSE in all aspects of this situation.

We are communicating regularly with our students and staff. A working group, led by the Management Team, is overseeing the coordination of all relevant activities and liaison with the HSE.

We are monitoring the situation closely and we will continue to provide as much advice, care and support as we can.

Yes, aparto is currently operating as normal and will do so unless otherwise advised by the Department of Public Health or the HSE.

Yes, we are staying up to date with the latest guidance from all major universities in your city.

You could get the virus if you:

  • Come in close contact with someone who has the virus and is coughing or sneezing
  • Touch surfaces that someone who has the virus has coughed or sneezed on and you touch your eyes, nose or mouth

Anyone who may have been in contact with a person who has COVID-19 (Coronavirus) is advised to contact HSE Live (tel: 1850 24 1850) in Ireland.

Anyone with symptoms of Coronavirus, who has been in close contact with a confirmed case in the last 14 days should:

  • isolate themselves from other people – this means going into a different, well-ventilated room alone, with a phone;
  • telephone their GP, or emergency department – if this is not possible, telephone 112 or 999;

in a medical emergency (if you have severe symptoms) phone 112 or 999.

Do not touch your eyes, nose or mouth if your hands are not clean.

For people working with the general public in the community and who are feeling well facemasks are not recommended because there is no evidence that using face masks in this setting is of any benefit in people who are not sick.  The most important action you can take to protect yourself is regular hand washing and good respiratory hygiene as outlined above.

You do not need to self-isolate unless you:

  • have been directly advised by the HSE (Ireland)
  • have been in contact with someone who has been tested positive for the Coronavirus
  • have recently travelled from areas affected by the Coronavirus. See full details of areas and symptoms.
  • experience any of the symptoms identified
  • have been tested as positive for the Coronavirus

Yes.  Contact tracing is undertaken by the HSE Public Health team and they will contact you directly if you have been in contact with a confirmed case of COVID-19.

The HSE has provided advice on self-isolation. Read the advice here.

Please let the residence team know, so they are aware and can support where possible.

Anyone who may have been in contact with a person who has COVID-19 (Coronavirus) is advised to contact HSE Live (tel: 1850 24 1850) in Ireland.

We recommend you self-isolate until you receive feedback from the authorities.

In the event of a confirmed case, we will take appropriate action and let all residents know by email as soon as possible. We will also let residents know what we are doing in the building to minimise risk to others. This correspondence will be sent via the email address that residents have provided on their online portal. Resident safety is of the utmost importance to us and we continue to follow all government guidelines and advice.

We are following government advice on isolation if someone is showing virus symptoms or has travelled from affected areas. At the moment, we are not advising that residents leave our buildings but if this changes, we will inform all residents via email.

We appreciate this is a challenging and difficult time and we are doing all we can to support you. Please visit your residence Facebook group and the aparto social media channels for ideas of activities to stay healthy and entertained if you are isolating.

If you will need to travel, please check what you need to do using the official guidance from the Department of Foreign Affairs and Trade.

In accordance with the statement from the Irish Taoiseach Leo Varadkar, we will be closing our reception desk from Friday 13th March 2020 until Sunday 29th March 2020. Although we have made this decision, during this time we will continue to run building services such as security and maintenance. If there are any changes to the dates that this closure is applicable, we will let you know as soon as possible.

Please email the residence team or give them a call. Full contact details can be found on our website.

We recommend residents avoid ordering items online that will be delivered to reception. If you order anything, please be present to receive it. The reception will stop handling parcels from Friday 13th March 2020.

If you are in self-isolation, please communicate to the site team if you are expecting any medicine or food delivered and we will do our best to support their delivery to you.

Contact HSE Live (tel: 1850 24 1850). If you have an emergency dial 999 or 112.



Feedback

Feedback

We love to hear from you, so whether you want to share an idea, tell us what we could do even better, or even give us a little pat on the back if you like what we’re doing, you can drop us a line at hello@apartostudent.com.

You can view our complaints policy for our Ireland properties here.



General

General

If there’s a problem with your room or apartment, please get in contact with the reception desk and fill in a quick repair form. Our facilities team will fix things when they can.

If you need to talk to an aparto staff member, we’re more than happy to listen to you.

Before arranging a meeting with us, we’d recommend talking to your university support team, since they may be in a position to more readily offer advice. If you’d still like to speak with your Accommodation Manager, you’re more than welcome to book an appointment with them for a chat.

Of course, you and your new housemates will share a post box in reception, along with your own individual key to check your post. The aparto team will look after any parcels you deliver to them, but be sure to bring ID with you when collecting.



Getting Around

Getting Around

We don’t offer parking on site as part of this property.

Yes, there are plenty of secure bike storage areas available for residents to use.



Moving Out

Moving Out

Clear out your room, pack up your belongings and leave the accommodation exactly as you found it. After that, hand back your fob/post box key when you check out and that’s that!

Oh yeah, and have fun over the summer break!



My Apartment

My Apartment

Unless you’re sharing your twin room with a friend, all our other room are single occupancy, and feature a private en-suite shower room.

You and your housemates are responsible for keeping your apartment clean, so we’d recommend keeping a rota in place when you move in. Any rubbish and recycling should be taken to the bin stores – collections are included as part of your licence fee.

The aparto team will take care of that, but please respect these living areas as much as you can, it makes life easier for us!

aparto properties are strictly non-smoking, but feel free to smoke outside of the building off-site.



Room Allocation

Room Allocation

Sure, you can live with your friends by choosing the same apartment when making your selection online. If you’re moving on your own and don’t know anyone, don’t worry; most students come on their own but make friends quickly once they’ve settled.

You can, just let us know which floor you’d prefer when you’re booking a flat.



Socialising

Socialising

Absolutely, aparto welcomes all sorts of visitors, though only one guest can stay in your room up to a maximum of 2 nights a week. While they’re here, you must be present the entire time and sign them in once they’ve arrived.

You are responsible for them. During their stay, they have to be signed in and out, and follow all aparto regulations while on the property.

By all means, we like seeing our residents having as much fun as possible, but please be considerate of other students living nearby, and be sure to clean up when it’s over.



Summer bookings

Summer bookings

You will need to be a student in full time education, either in the UK or your own country. If you have finished University and are completing an internship of work programme you can stay in our residence if you have not yet graduated from your course.

As Summer stays are limited to 10 weeks, you will need to make a full payment up front, before you arrive at the residence. Your booking is not complete until payment is made and until payment is made the room is not secured. Summer stays do not require a deposit payment.

You can check into the room at 16:00 on the day of your check-in. On the day of your check-out you will have to vacate the room by 10:00. If you do arrive early for your check in, you may be able to get your keys early if the room is ready, if not you can relax in one of our communal areas until it is clean.

Our receptions are staffed 24 hours a day. However, if you are planning to arrive at the weekend or out of office hours (09:00 – 17:00) it is best to either phone ahead or email first. If the reception is closed when you arrive it is most likely as the team member is helping another resident. In this case you should press the buzzer and call the security number for assistance

All rooms come with a bed, desk, wardrobe and other bedroom furniture. If you have booked an Ensuite or Studio you will have a private bathroom, if you have booked a Shared House or Town House you will share a bathroom between two. Studios have cooking facilities in the rooms and all other rooms have shared cooking facilities including hobs, ovens, microwaves and a fridge/freezer.

Our rooms are not like a traditional hotel, and do not come with bedding, towels, bathroom supplies or cooking equipment, so we advise you to either bring your own or purchase in advance from our partners, UniKitOut. All rooms will come with a toilet roll.

If there are rooms available, you should be able to extend your stay after you have moved in. Please speak to the accommodation team while in the building to arrange an extension.

Yes, you are free to leave when you like, however you will not be liable for a refund unless another student takes over your booking. Please let our team’s know when you are planning on checking out



Viewing a Room

Viewing a Room

We’d love to meet you! Please call us on +353 1 531 0330 or complete our tour booking form to book a viewing.

Please meet us at reception: Binary Hub, Bonham Street, Dublin 8, D08 R596

That’s fine, get in contact with us and we’ll make the appropriate adjustments.

You’ll see all the communal areas including the common room, study room, gym and outdoor areas. We’ll also show you around an apartment and a bedroom.



What’s Included?

What’s Included?

Yes, Wi-Fi is included as part of your rent, while your room also has a broadband connection.

Binary Hub’s communal lounge area has a TV, though residents are responsible for paying for the TV Licence themselves.

In the shared kitchen/lounge space you’ll find a microwave, hob and oven as well as a fridge/freezer and lots of storage.

However, residents need to bring along their own utensils, dishes, pots/pans and any other small appliances.

Unless it’s for storing prescribed medication, we can’t allow fridges to be kept in your room.

We don’t supply bedding, so be sure to bring along duvets, pillows, sheets and anything else that helps you get a good night’s sleep.

It’s easy, you’ll top up a laundry card/phone app with a PayPal account. Our laundry services are provided by Circuit.

Definitely, we love to see residents making themselves at home. Just be sure to return it back to its original state at the end of your tenancy.



Your Licence

Your Licence

Sorry, the licence fee will be due in August or if paying in instalments you can pay half in August and half in January.

Go for it – as long as it’s between the start and end of your tenancy, you can stay in your room whenever you want.

Please contact us to check availability.

We’re unable to change the licence dates once they’re set, sorry!