克里斯托瓦尔·德·莫拉，巴塞罗那

If you have any maintenance issues, you can simply log into the portal and select the "maintenance" option at the top. Once you've done that, then log in your issue and give as much detail as possible.

Our friendly team are always happy to lend an ear. Before talking to them, we’d advise you contact your university support team first, since they may be able to offer you advice. If you would like to speak with the Accommodation Manager, you’re welcome to book an appointment and they’ll be happy to meet with you.

Yes, there is CCTV in the common and external areas 24/7

You will need to bring a valid identity document and a certificate confirming the enrollment in the course of study.

Yes, we provide with the empadronamiento documentation needed for all residents that stay for Semester period or longer.

We will provide you the registration form required by the city council, in order to help you with it. It is important that you ask for an appointment through the website since they do not let you attend without prior appointment.

No.

No problem, all parcels will be stored at the reception and we will notify you as soon as you arrive. If a supermarket order arrives, it is important that you are in the residence since you need to come to reception to pick it up; for security reasons the service company cannot access the building.

No, with your access key, you can enter or exit when you need it.

We recommend booking as early as possible to secure your preferred room type.

Our residences include common areas, laundry facilities, study rooms, a gym, a swimming pool, a movie theater, and a games area.

Yes, there is staff support and/or security available at all times

Yes, entry is controlled with secure access systems, and staff are on hand for assistance.

Barcelona, like any other major city, has its share of safety considerations, but overall it is considered a relatively safe city for students. It is advisable to exercise caution, be aware of your surroundings, and take common-sense precautions to ensure personal safety, such as staying in well-lit areas, avoiding isolated places at night, and keeping an eye on personal belongings.