what can we help you with?

You can browse the questions below to help find what you are looking for.
Arrival

Arrival

All rooms at Montrose are fully furnished, but you’ll need to bring along your own kitchen things, as well as bedding, personal items and things to make you feel at home. Be sure to bring along an ID for when you check in, too.

Not on site, but there some pay and display spaces nearby that can be used while you unpack everything.

Please head straight to reception: Montrose, 4 Stillorgan Rd, Trimbleston, Dublin 4, Ireland.

When you’re here, a member of the Montrose team will greet you, give you some extra information about the place and hand over your key fob to the property. If you’re late and arriving out of hours, be sure to notify us so we can know when you’ll arrive.



Booking a Room

Booking a Room

All residents at Montrose must be a student, enrolled in a college/university and be 17 years or older at the time of check-in.

If you’ve requested to pay in instalments, yes. Otherwise, the licence fee is paid in full in August.

  • Friendly team, ready to help
  • On-site maintenance
  • Regular programme of social events
  • Common room
  • Study room
  • The price is inclusive of all utility bills and contents insurance
  • 100Mb broadband and Wi-Fi
  • Laundry room
  • Plenty of bike storage

Legal action will be taken to recoup the missing rent if necessary.

If you like the look of Montrose, click here to register your details. Once that’s done, follow these three steps to book your room:

  1. Choose your room
  2. Pay the advanced licence fee equal to one week’s licence fee
  3. Sign your Licence to Reside

For those wanting to pay in instalments, we require an Irish/UK utility bill and the necessary information from your guarantor. We’ll send over an email to them with the details they need to supply.



Cancellation Policy

Cancellation Policy

Please click here to view our cancellation policy.



Feedback

Feedback

We love to hear from you, so whether you want to share an idea, tell us what we could do even better, or even give us a little pat on the back if you like what we’re doing, you can drop us a line at hello@apartostudent.com.

You can view our complaints policy for our Ireland properties here.



General

General

Get in touch with us at reception and fill in a repair form if you’ve found a fault in your apartment. Our facilities team will endeavour to fix the problem as soon as they can.

If you need to share something with us, the on-site team are always on hand. However, we’d recommend getting in touch with your university support team first, since they’re likely to provide help more readily. If you’d still like to talk with our General Manager, you’re more than welcome to arrange a chat with them.

Yep, all housemates share a post box found in reception. You’ll be given a key to check your post, and bigger parcels can be delivered to reception where they’ll look after them – just be sure to bring ID with you when you collect them.



Getting Around

Getting Around

We don’t offer parking on site.

Yep, you’ll find plenty of places to keep your bike safe and secure.



Moving Out

Moving Out

On your last day, everything should be packed up and the room left in the same condition as you found it. After that, hand back your fob to reception and you’re good to go.



My Apartment

My Apartment

Unless residents share a twin room, they’ll be in a single occupancy room, with a private en-suite shower room.

The upkeep of the apartment is down to you and your housemates, so we’d advise keeping to a rota or schedule to stay on top of the mess. Rubbish and recycling collection is included as part of your licence fee.

Our team will get everything clean and tidy in these areas, but please take care of them as much as possible – it’d help us out a lot!

The Montrose property is strictly non-smoking, but you can smoke outside of the building away from the site.



Room Allocation

Room Allocation

Absolutely – just let us know by choosing the same apartment when you make your selection online. Don’t worry if you don’t know anyone else, the majority of our students come on their own and make friends very quickly.

Sure, just make us aware of your preference at the time of booking.



Socialising

Socialising

Yes, Montrose welcomes all visitors during your time here. You can also have a guest stay in your room with you 2 nights a week, though you must stay with them the entire time and sign them in on arrival.

While your guest is with you, you’re responsible for them – they must be signed in and out and follow all aparto regulations while on the property.

By all means, but please keep other students in mind while you’re having fun, and please clean up after yourselves when you’re done.



Viewing a Room

Viewing a Room

We’d love to meet you! Please call us on +353 1 269 8922 or complete our tour booking form to book a viewing.

Please meet us in reception: Montrose, 4 Stillorgan Rd, Trimbleston, Dublin 4, Ireland

That’s OK, just give us a call and let us know of any changes.

We’ll take you around the communal areas including the common room, study room, gym and outdoor areas. After that, we’ll pop into one of Montrose’s apartments and bedrooms to get a feel for things.



What’s Included

What’s Included

Yep, it’s included as part of your rent. There’s also a broadband connection in your room for faster connections – perfect for those late-night study sessions.

There’s a TV in the property’s communal lounge area, however, you and your housemates are responsible for the TV Licence yourselves.

In the shared kitchen/lounge space you’ll find a microwave, hob and oven as well as a fridge/freezer and lots of storage for the extra things you bring with you, such as utensils, dishes, pots/pans and other small appliances.

Personal fridges are for storing prescribed medications only. We can’t allow fridges for other purposes to be kept in residents’ rooms.

Please bring along your own bedding, as the property doesn’t provide any. All our rooms have a 4ft bed as standard which will fit double bedding.

Residents have access to a laundry card or a phone app if they prefer, which can then be topped up with credit to use on our dryers and washers.

By all means! It’s the little things that make a room, so get adding some creature comforts to the place. Please make sure it’s back in its original condition upon checkout, otherwise you have to pay damage charges.



Your Licence

Your Licence

We only allow residents to pay up front in August, or two instalments in August and in January.

As long as it’s between the start of your tenancy agreement and its end, you’re welcome to stay in your room anytime you’d like.

Get in touch, we might be able to work something out.

Once the licence dates have been set, they can’t be changed.